Browsing: customers

Sam Sidhu, the incoming president and CEO of Customers Bancorp, says the recent enactment of federal stablecoin legislation is a validation of the Pennsylvania company’s years-long…

First-party fraud, where a customer buys something, then later asks for a refund because they don’t want to pay for it, is a growing problem. Datos…

American Express has long benefited from a focus on wealthier customers who appreciate the credit card company’s travel and dining perks.That has helped insulate the company…

Forgotten phone numbers, lingering in customers’ profiles, are a potent weapon for fraudsters, turning a cornerstone of digital security — multifactor authentication — into a direct…

Angel Navarrete/Bloomberg As cryptocurrencies become increasingly mainstream in financial services, banks are thinking about taking advantage of this trend and offering in-house crypto custody services to…

Enjoy complimentary access to top ideas and insights — selected by our editors. Jamie Kelter Davis/Bloomberg PNC Bank is looking to increase its direct deposit market…

The nation’s second largest mortgage lender has launched a new bridge loan product to help buyers move before selling their existing home.It allows them to tap…

Arvest Bank has disclosed a data breach that temporarily allowed some bank customers to see other customers’ personal information. The incident affected 7,537 people.The incident, which…

Fifth Third is giving new meaning to the term “free will.”The Cincinnati-based regional bank is now offering will-writing services to all of its customers, free of…

Customers Bancorp has spent the last five years taking a step back for every step forward. But 2025 could be an inflection point, as the bulk…